Shipping & Returns

SHIPPING

SHIPPING RATES ARE DETERMINED BY WEIGHT AND LOCATION. INTERNATIONAL SHIPMENTS MAY BE SUBJECT TO PAY DUTIES AND TAXES.

PLEASE ALLOW 5-7 BUSINESS DAYS TO PROCESS ORDERS UNLESS STATED OTHERWISE. ONCE ORDER IS SHIPPED YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL. PLEASE ALLOW 2-5 DAYS TO ARRIVE ONCE SHIPPED FOR DOMESTIC SHIPMENTS AND AN ADDITIONAL 10-15 BUSINESS DAYS FOR INTERNATIONAL SHIPMENTS. WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES. HOWEVER, IF YOU HAVE ANY QUESTIONS REGARDING YOUR ORDER, PLEASE CONTACT US.

 

RETURNS

WE WANT YOU TO BE COMPLETELY SATISFIED WITH YOUR ERGAN BUCKLEY ORDER!

YOU MAY RETURN A PURCHASED ITEM WITHIN 14 DAYS OF DELIVERY FOR STORE CREDIT. NO REFUNDS. YOU MAY ALSO EXCHANGE FOR A NEW SIZE, COLOR, OR STYLE WITHIN 14 DAYS. TO QUALIFY FOR RETURN/EXCHANGE, ALL RETURNED ITEMS MUST BE IN THEIR ORIGINAL CONDITION: UNWORN, UNWASHED, UNDAMAGED, AND WITH ALL ORIGINAL TAGS ATTACHED. CUSTOMER IS RESPONSIBLE FOR SHIPPING.

PLEASE INCLUDE ORDER NUMBER AND DETAILS REGARDING RETURN OR EXCHANGE WITH SHIPMENT. DOUBLE CHECK YOUR ORDER BEFORE PURCHASE. IF YOU WERE SENT AN INCORRECT, OR A DEFECTIVE ITEM, OR HAVE ANY OTHER CONCERNS, CONTACT US VIA THE CONTACT PAGE, OR EMAIL US AT ERGANBUCKLEY@GMAIL.COM

ERGAN BUCKLEY IS COMMITTED TO PROVIDING YOU WITH THE BEST SERVICE(S).